Asian American Community Services of Central Ohio wanted to give its public website as well as its internal appointment management system a major makeover. Kosada has helped them switch from their client-side method of website management to using Drupal for a combined solution, and made the visual design match the company's new letterhead.

Features of the new public site

• Looks better
• Loads faster
• Easier to navigate
• Translations available in eight Asian languages
• AACS staff can now update content on their own so they can:
  • Add text and images
  • Link new pages from the menu bar
  • Attach files
  • Style it with a rich-text editor
• Blog-style news at the bottom of each program page keeps users up-to-date on departmental happenings.
• Main newsblog on the front page informs the public of organization-wide news.
• A public calendar of events helps alert viewers of meetings, workshops, and classes.

Features of the new intranet

• General intranet with:
  • Forums for staff and trustees, respectively
  • Internal departmental newsblogs
• Clinic scheduling system with:
  • Database to keep patient files organized
  • Calendar for scheduling appointments
  • Auto-generated reports to allow clinic managers to track the demographics of clinic users, including age, gender, ethnicity, interpreter needs, and how many were no-shows
  • A secure, encrypted connection to keep sensitive patient data safe
  • Optional scheduled follow-up reminder emails
• Interpreter scheduling system with:
  • Database to keep interpreting appointments organized
  • Calendar for scheduling appointments
  • Workflow automation to allow users to see only the appointments relevant to them, and allow interpreters to claim unassigned jobs
  • Auto-generated reports to allow interpreting managers to track interpreting activity and manage billing and payment